FAQs
IS INTERNATIONAL SHIPPING AVAILABLE?
We ship to all countries worldwide.
WHAT IS THE DURATION AND COST OF SHIPPING?
Shipping Duration
- Within Saudi Arabia: 3 to 7 days.
- Outside Saudi Arabia: 7 to 15 days.
Shipping Costs
- Within Saudi Arabia: 20 SAR to 30 SAR.
- Gulf Countries: 45 SAR to 80 SAR.
- Europe and Africa: 100 SAR to 200 SAR.
Please be advised that during promotional periods or holidays, delivery times may be extended. We strive to process, ship, and deliver all orders as efficiently as possible.
HOW LONG DOES ORDER PROCESSING TAKE?
All orders are processed within 24 hours after payment confirmation and order placement.
WILL OUT OF STOCK PRODUCTS BE RESTOCKED?
We apologize for any inconvenience, but we do not restock products that are out of stock. We recommend purchasing items promptly upon their availability.
HOW CAN I CONTACT CUSTOMER SERVICE?
For inquiries, please reach out to our customer service at +966555225946.
IS CASH ON DELIVERY AVAILABLE?
Unfortunately, we do not offer a cash-on-delivery option at this time.
HOW CAN I DETERMINE MY CORRECT SIZE?
An illustrative image with size details is provided for each product. We recommend using a measuring tape to measure your length and width, then comparing your measurements to our size chart. Additionally, we offer an explanatory video titled "HOW CAN I KNOW MY SIZE" for a comprehensive guide to determining your size.
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept various payment methods, including credit cards, debit cards, and online payment services. Please check our website for a full list of accepted payment options.
WHAT IS YOUR RETURN POLICY?
We offer a 7-days return policy for unused items in their original packaging. To initiate a return, please contact our customer service for further instructions.
